# Hive Insights by Hive AI

> Hive Insights is a governed AI-agent orchestration app for MSP executives. Describe a goal in plain English; Hive Insights produces a multi-agent swarm with capability-based access control, risk-tiered permissions, and audit-ready cited reports.

Hive Insights is built and maintained by **Hive AI** (HPG Global). It is one of several apps available through the Hive AI Platform App Store at https://store.gohive.ai. Authentication, entitlement, and subscription are managed centrally by the Hive AI Platform — Hive Insights itself stores only application data.

## Who it is for

- Managed service provider (MSP) executives, owners, and operations leaders
- vCIOs and fractional CIOs serving SMB clients
- MSP teams that need governed automation across PSA, ticketing, finance (QuickBooks), and customer-data systems

## What it does

- **Buddy Bee Build** — conversational agent designer. The user describes what they want; the canvas updates live with capabilities, triggers, and budget.
- **Live pipeline** — every run executes a 4-stage pipeline (Planner → Retriever → Verifier → Publisher) with progress streaming to the UI.
- **Cited reports** — every claim in a generated report is backed by a citation; tooltips show source and detail.
- **CapBAC permissions** — capabilities are classified into 5 risk tiers (T0 read-public, T1 read-sensitive, T2 write/send, T3 financial/destructive, T4 external-exfiltration) and reviewed at publish time.
- **Org branding** — organizations can theme the app, agent listings, and reports with their own colors, logos, and fonts.
- **Hive AI Platform SSO** — Google and Microsoft sign-in via the Hive AI Platform.

## Compliance posture

Hive Insights's CapBAC model and audit log are designed to support:

- **SOC 2** (security, availability, confidentiality)
- **GLBA** (financial data safeguards)
- **NIST CSF** (identify, protect, detect, respond, recover)
- **CIS Controls** (access control, audit log, data protection)

## Key facts

- **Product**: Hive Insights
- **Maker**: Hive AI (HPG Global)
- **Category**: AI agent orchestration / agentic automation for MSPs
- **Audience**: MSP executives and operations leaders
- **Auth**: Hive AI Platform SSO (Google, Microsoft) + admin password fallback for HPG Global
- **Stack**: React, Tailwind, shadcn/ui, Supabase, Lovable AI Gateway (Gemini)
- **Pricing**: Subscription via the Hive AI App Store at https://store.gohive.ai

## Terminology

- **Swarm** — a published multi-agent system that runs on a schedule or on demand.
- **Hive Insights** — the JSON specification of a swarm: agents, prompts, edges, triggers, capabilities.
- **Run** — a single execution of a swarm; produces a cited report.
- **Capability** — a permission scope (e.g. `quickbooks:invoice:read`) granted to an agent.
- **Risk tier** — T0 through T4, classifying a capability by potential impact.
- **CapBAC** — capability-based access control; every action requires a granted, in-tier capability.

## Pages

- [Sign in](/auth): Sign in with your work account via the Hive AI Platform (Google or Microsoft SSO).
- [Dashboard](/): Single-action stage — start a build, run the last swarm, or watch a live run. Requires sign-in.

## Optional

- [Hive AI App Store](https://store.gohive.ai): Subscribe to Hive Insights and other Hive AI apps.
- [Hive AI](https://gohive.ai): Parent company and platform.